Are all your products plant-sourced / 100% natural?
We are not 100% natural – and we don’t claim to be! Phy is all about active plant + safe science coming together to make "good" products - good for you, good for animals, good for the planet.
We are a 100% safe and you can read a full list of our natural, nature-derived and safe chemical ingredients, as well as the ingredients we avoid, here.
Are your products certified by any external bodies?
All our products are clinically tested and certified as dermtalogically tested for safety. It’s all good.
What do you mean by vegan & cruelty free?
Phy is PETA certified as vegan & cruelty free! This means that our products will never contain animal-derived ingredients and will never be tested on any animals.
Are your products suitable for sensitive skin & hair / children?
Yes – we believe so. We keep in mind all skin & hair types while formulating our products and avoid all harmful (or doubtful) chemicals.
However, it was always recommended for people with sensitive skin to patch test any new product on a small patch on their forearm before using them more widely. And for children below 3 years, we would generally recommend using specialist baby products.
Can women use your products?
Well, yes, all humans can. But we think you might find a range more suited to their needs at our sister brand, Plum - a 100% vegan fresh beauty line. Take a look here: https://plumgoodness.com/
What do you never use in your products?
We stay far far away from all animal-derived ingredients and any harmful (or even doubtful) chemicals. This means that we are free from parabens, phthalates, SLS, sulphates, silicones. Read more about our ingredient phy-losophy here
What is 1% for the Planet?
1% for the Planet is a global movement. A pretty cool one, if you ask us. Over 1200 member companies in 48 countries donate 1% of their annual sales to global sustainability initiatives and we’re stoked to be a part of it. In just over 10 years 1% for the Planet companies have given more than $100 million back to Blue!
Is your packaging biodegradable?
Eco-friendly packaging is something we strive towards – but we do have a long way to go. Some things we do already,
- We steer clear of non-recyclable packaging materials like SAN, ABS, PVC (we use PET, PP and HDPE)
- Attempt to minimize excess packaging in our inner packs and shippers
While we are working towards more sustainable solutions, we’d also encourage you to reuse and recycle our packs! Have some ideas for us? Please let us know.
What are your customer service timings?
We are available Mon-Fri 10:00 am to 06:30 pm and Sat 10:00 am to 01:30 pm! Any other time, please drop us a mail or whatsapp and we’ll get back to you as soon as we’re back! You can get in touch with us at:
email@example.com | +91-9930-133-511
Where can I follow you?
We’re social folks! Come see us, follow us, talk to us at any of the below,
I’ve been looking for some grooming advice, tips and tricks, stuff like that. Where can I find some?
Check out "simpli-phy" - the Phy blog here for all kinds of bite-sized grooming / ingredient / product info! Subscribe too. Want to know anything about anything and we’ve not covered it? Ask! We’ll cover it in the blog if we can – but we’ll answer your question either way for sure.